Your order can be changed until the admin locks the entire group order. At that point, no one can change their orders, no more guests can be added to the order, and the order setup can no longer be changed.
New Group Ordering
A shiny new feature on the Fresh app and website that makes getting your Fresh faves for you and your family and friends that much easier.
You start an order, get a unique link to share with your crew, everyone adds to the cart, then have it delivered or picked up at the same place.
Group ordering is easy!
Choose the order date and time
Set a spending limit (optional)
Share the link with your group
Everyone adds their items to the cart
Review the full order and pay
FAQ
Can my friends see everyone's order?
No, only the admin (the person that started the group order) can see everyone’s orders. You are only able to see your own order.
Can I add or remove friends from the group order?
Only the person who started the group order (the admin) can add or remove people. To add more friends, share the link to the group order. Remove friends before you complete the order and checkout. Your friends can also remove themselves from the order as long as it’s before you complete the order checkout.
Do I need a Fresh account to participate in the order?
Nope! The link that the admin sends will take you to the group order, but no account is needed to add to it.
Can I change my order after I've added it to the cart?
Can I change my order after the order has already been placed?
If you're an invitee, you have to contact the order admin to help you out. If you're the admin, please call the store you ordered from and be ready to provide your order number, which can be found in your order confirmation email.
Can I apply coupons to a group order?
Yes, but only the admin is able to add the coupon to the order.
I chose a specific time for the order but, after I completed the order, the time changed. What happened?
Your time could have changed due to: Your group took too long to place the order or Your group order was too large and we needed more time to prepare it!
Can we split the payment of the order between our group?
As of right now, no. The admin is charged for the entire order. They can then coordinate any payment splits on their own.
I want to place an order above the spending limit and have let the admin know. Is there a way to add it to the group order?
Unfortunately, that’s currently beyond our app capabilities and you will have to create a separate order. We will be taking this into consideration in our next app updates.